Harbor & Wells — Transform, Transcend, Triumph. Estd 1995

Client Voices

Testimonials

Leaders and founders who partnered with Harbor & Wells share how structured advisory translated into measurable institutional outcomes.

What clients say

Built on trust, proven in execution

Real outcomes from leaders who chose structured advisory over short-term fixes.

Anuj Puri

Anuj Puri

Chairman & Founder

ANAROCK

"I have known Shaji since 1997 when I came to Mumbai for the expansion of “Chesterton Meghraj”. Shaji and his team understands the client and their needs very well and designs the task in a very dynamic manner. He has also assisted us in setting up our international clients, starting from scratch to fully functional organizations today. A very trust worthy person and blunt to the core when it comes to client needs and suggestions to the client. Good luck Shaji.

Harbor & Wells Partner

Vivek Mohanani

Vivek Mohanani

MD & CEO

Ekta World

"As a promoter in the real estate sector, I have had the privilege of working with Shaji and Harbor & Wells for more than a decade. What began as a search for senior leadership talent evolved into a trusted advisory relationship that has added value across multiple stages of our growth journey. What distinguishes Harbor & Wells is their ability to understand a business beyond a mandate. Shaji takes the time to understand the promoter's vision, organizational culture, leadership requirements, and long-term objectives before recommending a course of action. This ensures that every leadership decision is aligned not only with the immediate need but also with the future direction of the organization. Whether it has been leadership hiring, organizational structuring, succession planning, or simply seeking an independent perspective on critical people decisions, the advice has always been thoughtful, objective, and commercially sound. The quality of talent introduced over the years has been consistently exceptional, with a strong focus on both capability and cultural fit. In an environment where trust is earned over time, Harbor & Wells has remained a valued partner to our organization for more than a decade. That enduring relationship is perhaps the strongest endorsement I can offer. I wish Shaji and Harbor & Wells continued success in helping organizations build strong leadership and sustainable growth."

Harbor & Wells Partner

Sumer Vaswani

Sumer Vaswani

Director Operations

Pizza Hut Mumbai

Shaji, I am writing this testimonial to express my utmost gratitude and satisfaction for the exceptional support provided by you in setting up Pizza Hut in 2003 and setting up our entire organization from scratch. your expertise, guidance, and unwavering commitment have been instrumental in our success. Your deep understanding of industry dynamics, coupled with your extensive experience, ensured that we had a robust framework in place to support our growth and sustainability. Shaji, you hand held me when I came to India from Indonesia to launch Pizza Hut in Bombay. You got the required staffing done in precisely 60 days. The feat is something we still remember shaji. Your advices at various stages of operation have been highly fruitful for the organization till we strategically sold off Pizza hut. I would anytime wholeheartedly recommend Shaji and his team to any entrepreneur or organization seeking comprehensive support in setting up and running their operations from scratch. Their expertise, professionalism, and unwavering commitment have been second to none. They have truly been our trusted advisors and partners in this remarkable journey.

Harbor & Wells Partner

Brigitta George

Brigitta George

Ex HR head

Shoppers Stop.

Shaji, I am writing this testimonial to express my utmost satisfaction and appreciation for the exceptional recruitment services provided by your firm when I was in Shoppers Stop way back in 1997.. It was at that time when we were facing tough ties getting candidates for retail industry and that’s when you came to assist “Shoppers Stop” in filling up the positions in fast lane. Your expertise, professionalism, and commitment to finding the right talent have significantly impacted our organization's success. I must commend your firm for the efficiency and timeliness with which you executed the recruitment assignments. The candidates we have hired through your firm have proven to be exceptional assets to our organization. Their skills, expertise, the quality of talent provided by your firm has had a direct and positive impact on our organizational growth and performance. Thank you once again for your exceptional service and the invaluable contributions you have made to Shoppers Stop. We still in connect itself talks galores about your quality and commitment to your profession. Good Luck.

Harbor & Wells Partner

Shubham Kankariya

Shubham Kankariya

MD & CEO

Shubham K Mart

Shaji, I am writing this heartfelt letter to express my deepest gratitude and appreciation for the marvellous ‘Transformation Exercise’ you have brought about in ‘Shubham K Mart’. Your exceptional skills, expertise, simplicity and dedication by stationing yourself here in Raipur for 8 months to handle the transformation of Shubham K Mart have truly made a significant impact on our journey towards success. When we first embarked on this transformational journey, I had high hopes, but I must admit that your contributions have exceeded my expectations. Your ability to envision the future and identify areas for improvement has been remarkable. You have seamlessly guided us through the process, addressing challenges head-on and implementing effective strategies that have propelled us forward. The transformation we have undergone under your guidance has been nothing short of miraculous. The implementation of best practices, the introduction of innovative systems, and the establishment of robust structures / SOP’s and introducing mew departments and getting top class human resources from the length and breadth of the country has given us new meaning in doing business. Your genuine care for our employees and your ability to communicate effectively at all levels have created an environment of trust and empowerment. On behalf of the entire organization, I want to extend my deepest gratitude for your outstanding contributions. Your legacy will be remembered for years to come, and we are privileged to have had the opportunity to work with you. Employees touching your feet on the day of your farewell was quite touching. Your frankness and fearless attitude is your strength. Once again, thank you for your invaluable contributions. We are truly grateful.

Harbor & Wells Partner

Owner of a South India Real Estate Organization

Owner of a South India Real Estate Organization

"As the promoter of a South India-based business group, I have worked with several consultants over the years. Most delivered reports, presentations, and recommendations. Harbor & Wells delivered transformation. When we engaged H&W, our organization was facing operational inefficiencies, decision-making bottlenecks, and challenges in adapting to a rapidly changing business environment. Shaji's approach was refreshingly different. He quickly identified the underlying issues, challenged long-held assumptions, and provided practical recommendations across sales, marketing, CRM, systems implementation, organizational structure, and leadership accountability. One of his most valuable contributions was helping us transition from a promoter-driven organization to a professionally managed enterprise. His insistence on empowering professionals, strengthening governance, and creating accountability frameworks was not always easy to accept. However, with facts, evidence, and a deep understanding of organizational behaviour, he helped us see realities that we had overlooked for years. What I appreciated most was his simplicity, honesty, and willingness to speak uncomfortable truths when required. He never told us what we wanted to hear; he told us what the business needed to hear. The result was not merely operational improvement but a genuine transformation in the way we managed and scaled the organization. Having worked with several advisors in the past, I can confidently say that Harbor & Wells stands apart because it focuses on implementation, ownership, and measurable outcomes rather than recommendations alone. For reasons of confidentiality, I prefer to remain anonymous. During the transformation exercise, Shaji and his team identified critical governance issues, financial mismanagement involving my family members, that required difficult but necessary decisions. While challenging at the time, those actions strengthened the organization and created a stronger foundation for future growth. I remain grateful for the honesty, courage, and impact Harbor & Wells brought to our business. Promoter, South India Business Group

Harbor & Wells Partner

Mr. Martin Jerald

Mr. Martin Jerald

Founder & Promoter

Jayem Infra – India, UAE

Harbor & Wells played a pivotal role in helping us structure our international growth strategy and execute our entry into the UAE market. Their guidance extended beyond market expansion to organization design, investor readiness, strategic partnerships, and leadership alignment. Mr. Shaji Jose's & his team’s ability to connect strategy with execution, while building investor and business ecosystems, made a measurable impact on our growth plans was so significant that we invited Mr. Shaji Jose to join Jayem Infra as our ‘Chief Strategy & Investment Officer (CSIO)’ to lead our next phase of growth across the GCC region, Singapore and beyond. His strategic insight, execution capability, and business acumen have become an integral part of our global expansion journey.

Harbor & Wells Partner

Yogesh Bhambri

Yogesh Bhambri

Senior Vice President | Head - Business Development & Sales

Justo Real FinTech Ltd

Some people help you find a job; very few helps you find your direction. Mr. Shaji Jose has been instrumental in my professional journey, helping me make the right career moves while providing invaluable guidance during important personal and professional life decisions. Every professional milestone I have achieved carries the imprint of his advice and support. His mentorship, industry insight, and genuine commitment to people have made a lasting impact on my growth as a professional and as a person

Harbor & Wells Partner

Vishal Bagal

Vishal Bagal

GM – HR

Today Group

I have known Shaji for well over a decade, both professionally and personally, and throughout this period he has remained one of the most trusted advisors in my network. Our relationship has evolved far beyond that of a client and consultant into a friendship built on mutual respect, trust, and shared professional values. What sets Shaji apart is his ability to understand both organizations and people. Whether it is identifying senior leadership talent, advising professionals on critical career decisions, or helping organizations navigate growth challenges, his guidance is always thoughtful, practical, and grounded in experience. Even today, whenever I am looking for senior leadership talent, Shaji remains one of my preferred partners. Equally important, I frequently encourage professionals within my network to seek his advice because I know they will receive honest, balanced, and objective guidance that is genuinely in their best interest. Over the years, I have seen him earn the trust of promoters, business leaders, and candidates alike—a rare achievement in today's business environment. His integrity, discretion, and long-term commitment to the success of both organizations and individuals are qualities that I deeply respect. For me, Shaji is not merely a trusted HR / Transformation partner; he is a valued friend, trusted sounding board, and someone whose advice I continue to rely on after all these years.

Harbor & Wells Partner

VNP

VNP

Managing Partner

Early-Stage Venture Capital Fund – Delhi

As an early-stage investor, I have always believed that capital alone does not build successful businesses. Founders need the right organizational foundation, leadership structure, governance mechanisms, and talent to convert opportunity into sustainable growth. Over the years, we have engaged Harbor & Wells across multiple investments spanning Real Estate Tech, Manufacturing, and the Automotive sector. Their role extended far beyond recruitment. They helped build organizations from the ground up—designing structures, establishing policies and processes, recruiting key leadership talent, creating reporting frameworks, implementing succession planning mechanisms, and ensuring that the organization was built to scale. What impressed us most was their hands-on approach. Rather than delivering recommendations and walking away, Harbor & Wells remained actively involved throughout the journey, working alongside promoters and management teams to ensure successful implementation. In several cases, they provided ongoing guidance for over a year, helping transition startups into professionally managed, growth-ready organizations. For investors, this significantly reduces execution risk. For founders, it accelerates organizational maturity. By the time Harbor & Wells completes its engagement, the business is not merely staffed—it is structured, governed, and prepared for its next phase of growth. I would strongly recommend Harbor & Wells to investors, family offices, and founders seeking to build scalable, investment-ready organizations with strong foundations for long-term success. Good Luck Shaji

Harbor & Wells Partner

AP

AP

General Partner (GP) & Founder

Venture Capital Fund – UAE, Singapore, India

"He doesn't tell you what you want to hear; he tells you what the organization needs to hear." The difference between a good investment and a great outcome often lies in execution. Shaj has a unique ability to assess organizational readiness, leadership capability,Structural Risks and scalability long before these become visible issues, while providing practical solutions that management teams can execute. His perspectives have been invaluable in both pre-investment evaluation and post-investment value creation. Whether supporting scale-up, leadership alignment, organizational transformation, or growth readiness, Shaj brings a practical operator's perspective rather than a consultant's theory. His recommendations are bang on, clear, actionable, and grounded in business realities. There is no unnecessary time spent on endless presentations, frameworks, or meetings. One meaningful discussion is all it takes for him to identify the key organizational priorities, risks, and actions required. Industry has never been a limitation. His strength lies in understanding organizations, leadership dynamics, scalability challenges, and execution gaps, irrespective of the sector. His ‘Organizational Health Diagnostic (OHD)’ assessment tool is particularly impressive. I would strongly recommend this assessment to every promoter. Regardless of the organization's size, OHD provides management and investors with an unfiltered view of what is really happening within the organization—directly from employees, anonymously and without fear. The insights often reveal issues that traditional reviews, surveys, and management discussions fail to uncover. For venture capital firms, family offices, and investors seeking to de-risk investments and accelerate growth, Shaj brings a rare combination of organizational insight, speed, operating experience, and execution focus. I recommend him strongly. You will not regret. Good luck shaj.

Harbor & Wells Partner

Deepti Nair

Deepti Nair

Head of Marketing

Arkade Developers

"I have never been a direct beneficiary of Shaji's guidance, yet I have had the privilege of observing his work closely over the years. What stands out is his unique ability to earn the trust of promoters and leadership teams while helping them navigate complex business and organizational challenges. I have seen him guide business owners through periods of growth, transition, and transformation with remarkable clarity and conviction. His advice is practical, unbiased, and always focused on what is best for the organization rather than what is easy or convenient. What makes Shaji different is that he never loses sight of the human side of business. While he works with promoters and senior leaders, he carries the same respect and concern for employees across all levels. He combines business acumen with genuine empathy—a rare quality in today's corporate world. People seek his counsel not just because of his experience, but because they know he speaks with honesty, integrity, and a genuine desire to help others succeed. His impact goes far beyond business results; he leaves behind stronger organizations, stronger leaders, and lasting relationships."

Harbor & Wells Partner

Dipak Kumar Sharma

Dipak Kumar Sharma

Executive Vice President - Finance

Shapoorji Pallonji Real Estate

I have known Shaji for more than two decades and have always valued his honesty, fairness, and balanced judgment. Throughout my career, he has been a trusted advisor whose feedback has consistently been objective, candid, and free from bias. What sets him apart is his willingness to tell you what you need to hear rather than what you want to hear. His advice is always guided by what is right for the individual and the organization, never by personal or commercial interests. Over the years, I have come to rely on his perspective when evaluating important career decisions, knowing that his guidance will be fair, practical, and in my best long-term interest. His integrity and professionalism have earned my trust and respect, and I am grateful for a relationship that has endured for more than twenty years. In a profession built on trust, Shaji's greatest strength is that his advice remains honest, unbiased, and unwaveringly ethical.

Harbor & Wells Partner

Ginen Dharamshi

Ginen Dharamshi

PMP PfMP

Founder GGD Consultants

I have known Shaji for more than a decade, and during this period, he has played a significant role in some of the most important career decisions I have made. He has successfully guided me through multiple career transitions, but what I value most is not the placements—it is the trust and honesty he brings to every conversation. In today's world, where advice is often influenced by personal or commercial interests, Shaji stands apart. On several occasions, I have approached him for guidance on opportunities that had absolutely no connection to him or his business. Yet, he has always taken the time to understand the situation and provide objective advice based solely on what was best for my career and long-term growth. What gives me confidence in his counsel is the fact that he never allows commercial considerations to influence his recommendations. What gives me confidence in his counsel is the fact that he never allows commercial considerations to influence his recommendations. That level of integrity is rare. Beyond being a transformation professional, Shaji is a trusted career advisor, mentor, and sounding board for multiple promoters and family offices. His understanding of organizations, leadership, and career progression enables him to see opportunities and risks that many others miss. Whenever an important career decision comes my way, he remains one of the first people I call. Over the years, our relationship has grown beyond a professional association into one built on mutual trust and respect. I remain grateful for his guidance, honesty, and unwavering commitment to helping people make the right decisions for their careers.

Harbor & Wells Partner

Koshy Cherian

Koshy Cherian

Senior Management Team

Titan Company Limited

"Some relationships begin with a career opportunity and evolve into a lifelong bond. In 1997, when I was at a crucial stage of my career, Shaji's advice was not just about getting a job—it was about choosing the right future. His recommendation to join Titan proved to be one of the most important decisions of my life. His advice was absolutely perfect—not just for my career, but for my life. The opportunity he guided me towards in 1997 became the foundation of a journey that saw me grow from an entry-level role to becoming part of Titan's Senior Management Team. Looking back, his guidance was absolutely perfect. He saw potential and possibilities that I could not see myself at that time. Over the years, our relationship has gone far beyond the professional world. What started as a recruiter-candidate interaction has become a cherished friendship between our families. Shaji has always been a trusted mentor, well-wisher, and someone whose advice I continue to value deeply. Some people help you find a job. Very few help shape your life. Shaji is one of those rare individuals."

Harbor & Wells Partner

Madhur Gupta

Madhur Gupta

Executive Director

Lloyds Realty

"I was introduced to Shaji through a trusted reference when we were looking to fill a critical position in our organization. What impressed me from our very first interaction was the time he invested in understanding not just the role, but the business, the culture, and what success would look like for us in the long run. Rather than sending multiple profiles, he recommended one candidate with complete conviction. His confidence was reassuring, and I decided to trust his judgment. It proved to be the correct decisions we made. The individual went on to make a positive contribution to the organization. His ability to assess people, understand business realities, and align the two is exceptional.

Harbor & Wells Partner

Manish Charatkar

Manish Charatkar

CHRO

Chestertons India Pvt Ltd & Justo Real Fintech Ltd

"Twenty-three years ago, Shaji gave me an opportunity at a stage in my career when I needed someone to believe in my potential. What began as a professional association when I joined Chesterton Meghraj in 2003 gradually evolved into a friendship built on trust, respect, and shared values. Over the years, Shaji has remained a constant source of guidance—not through instructions, but through honest conversations, encouragement, and unwavering support during important career and life decisions. In many ways, my professional journey has come full circle. Today, as CHRO of Justo Real Fintech Ltd & Chestertons India Pvt Ltd, I find myself once again associated with an organization where Shaji played a pivotal role in creating an opportunity for me. When I look back, I realize he has been part of every significant milestone in my career. Very few people stay genuinely invested in your success over decades. Shaji is one of them. He has never been just a recruiter or mentor; he has been a trusted friend, a sounding board, and someone who truly celebrates the growth and achievements of others. Shaji has an exceptional ability to diagnose organizational issues and identify root causes that others often miss. I have personally benefited from his candid advice and practical insights on numerous occasions. What makes him truly unique is his willingness to help without expecting anything in return, while maintaining the highest standards of professional ethics, confidentiality, and integrity. Our friendship remains strong, his belief in me, and the lasting impact he has had on both my professional and personal journey is worth mentioning. Good luck shaji"

Harbor & Wells Partner

Sumit Kumar

Sumit Kumar

Zonal Head - Sales & Operation

Shubham K Mart, Raipur, Chhattisgarh

"I first met Shaji when he recruited me into SKM during one of the most challenging and transformative phases in the company's journey. (He hates being addressed as ‘Sir’) Like many others who joined at that time, I came because of his conviction, credibility, and the confidence he inspired in people. What impressed me most was not just his ability to build a strong leadership team, but the way he connected with people at every level of the organization. Whether it was a senior executive or a worker on the shop floor, everyone received the same respect, warmth, and attention. It was not unusual to see him sitting with employees, sharing a meal, listening patiently, and making people feel genuinely valued. Shaji had a rare ability to balance compassion with firmness. He was approachable and humane, yet never hesitated to take difficult decisions when the situation demanded it. Many of us joined SKM because we believed in him, and that trust was fully justified. What makes our relationship special is that it did not end with the recruitment. Even after all these years, he continues to be someone I turn to for personal and professional guidance. His willingness to reach out, listen, advise, and genuinely care about people's lives is what sets him apart. To me, Shaji has been far more than a recruiter or transformation leader—he has been a mentor, guide, and trusted friend."

Harbor & Wells Partner

Vinay Balan

Vinay Balan

Vice President & Head – HCM

Radiance Renewables Pvt. Ltd

"I have known Shaji for well over a decade, both as a trusted professional advisor and as a friend. During this period, I have had the opportunity to witness firsthand his deep understanding of people, organizations, and leadership dynamics. What distinguishes Shaji is his ability to look beyond immediate challenges and identify the underlying organizational issues that need attention. His insights are practical, balanced, and rooted in real business experience. Whether discussing leadership, succession planning, organizational design, or talent strategy, his perspectives consistently add value. In 2015, Shaji played an important role in my own career transition, providing sound advice and guidance that helped me make a significant professional move. What I appreciate most is that his recommendations are always objective, ethical, and focused on long-term outcomes rather than short-term gains. Over the years, he has earned the trust of business leaders and HR professionals alike through his integrity, discretion, and genuine commitment to helping individuals and organizations succeed. I am pleased to recommend Shaji to any organization seeking a seasoned advisor who combines business acumen with a strong understanding of people and organizational effectiveness."

Harbor & Wells Partner

Shekhar Patil

Shekhar Patil

Advisor to Senior management on HR

Ex -Group Human Resources Head, HCC Group of Companies

Having worked closely with Shaji over several years across many of our requirements at HCC, I have had the privilege of observing his contributions through multiple stages of business growth — from greenfield setups to scaling organizations and building high-performing leadership teams. During this journey, Shaji often looked to me as a mentor, and I can say with confidence that he was among the most receptive and growth-oriented professionals I have guided. Few professionals combine entrepreneurial thinking, operational discipline, and people expertise as seamlessly as he does. During the formative stages of organizations such as Lavasa and HCC Realty, Shaji demonstrated a rare ability to translate vision into execution — sourcing the right talent from both the private sector and government, including IAS officers, at precisely the stages when those hires mattered most. Whether it was organizational design, leadership hiring, process creation, business planning, or building teams from the ground up, he consistently brought a practical, results-oriented approach that made a tangible difference. One of Shaji’s defining strengths is his ability to hold the big picture while staying grounded in day-to-day execution. He understands that lasting businesses are built not through strategy alone, but through the right structure, leadership, culture, and governance. His counsel is rooted in real experience, commercial pragmatism, and a deep understanding of how organizations evolve across different growth phases. For promoters, founders, and leadership teams navigating setup, scale-up, transformation, succession, or growth challenges, Shaji brings a rare blend of business acumen, organizational insight, and hands-on capability. He does not merely recommend solutions — he rolls up his sleeves and helps build them. Beyond his professional strengths, I have always admired his integrity, his commitment, and his genuine passion for helping both organizations and people realize their potential. Any business seeking to build a strong foundation for sustainable growth will benefit greatly from his experience and counsel. Wishing you continued success, Shaji. God Bless.

Harbor & Wells Partner

Durgarao Dongare

Durgarao Dongare

Zonal Head /General Manager

Shubham K Mart, Raipur, Chhattisgarh.

"One of the most important career decisions I ever made was based on Shaji's advice. At the time, I had an attractive international opportunity in hand and was preparing to move overseas. Then Shaji approached me regarding a leadership role at Shubham K Mart during its transformation phase which he was handling positioned in Raipur. On paper, the international offer seemed like the obvious choice. But Shaji didn't sell me a job—he helped me see a bigger opportunity. He spent time understanding my aspirations, my family priorities, and my long-term career goals. His advice was honest, balanced, and completely focused on what was right for me. I decided to decline the international offer and join SKM. Looking back, it was one of the best decisions of my professional life. The role gave me the opportunity to grow, contribute meaningfully, and become part of a transformational journey that shaped my career. What I value most is that our relationship did not end after I joined. Even today, whenever I face an important career or personal decision, Shaji remains one of the first people I reach out to. His guidance comes from a place of genuine care, and his belief in people gives them the confidence to achieve more than they think possible. Looking back, I realize that opportunities open doors, but it is people who help you walk through them with confidence. Shaji has been one of those people in my life, and for that, I remain deeply grateful.

Harbor & Wells Partner

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